Departments
This guide to departments and public agencies in Orange County, Florida helps residents, property owners, businesses, and visitors identify the office that handles a specific service and find an appropriate phone number. The directory includes Orange County government departments and divisions as well as constitutional offices and other public agencies serving the county. Users can find contacts for permits, property services, courts, public safety, utilities, elections, health services, schools, libraries, housing programs, community assistance, and other local needs.
Finding the Right County Department
Choosing the correct office can reduce unnecessary transfers and make it easier to resolve a service request. Property development matters, for example, may involve the Building Safety Division, Planning Division, Zoning Division, Geographic Information Systems, or Planning, Environmental and Development Services depending on the issue. These offices handle different parts of permitting, land use, development review, zoning, mapping, environmental requirements, and growth planning.
Road and infrastructure concerns are also divided by function. Public Works oversees county roads, drainage, traffic engineering, infrastructure maintenance, and related projects, while the Roads and Drainage Division handles roadway and drainage matters and the Traffic Engineering Division addresses traffic signals, signs, traffic studies, and roadway safety. Utilities provides water, wastewater, reclaimed water, and related utility services, while the Solid Waste Division handles waste and recycling programs.
Public safety services are handled by several different agencies. The Sheriff's Office provides law enforcement services, the Corrections Department operates county detention and inmate services, and Fire Rescue responds to fires, rescue incidents, and medical emergencies. The Office of Emergency Management coordinates disaster preparedness and major emergency response, while the Medical Examiner handles qualifying death investigations and related examinations.
County Services by Function
Many offices focus on services residents may need at different stages of life. Community Action provides assistance programs, Head Start supports eligible children and families, Veterans Services assists veterans and eligible family members, and the Office on Aging provides information and support for older adults. Housing and Community Development administers housing and neighborhood programs, while the Housing Finance Authority focuses on affordable housing financing and homebuyer assistance.
Businesses and property owners may work with Administrative Services, Procurement, Business Development, the Office of Economic, Trade & Tourism Development, Planning, Environmental and Development Services, Building Safety, Zoning, and Environmental Protection. Property assessment questions are handled by the Property Appraiser, while property tax payments and many motor vehicle and licensing transactions are handled through the Tax Collector.
Some entries in the directory are separate public offices or agencies rather than departments of Orange County Government. The Clerk of Courts handles court records, filings, payments, and marriage licenses; the Comptroller handles county financial functions and official records; and the Supervisor of Elections administers voter and election services. The directory also includes the Florida Department of Health in Orange County, Orange County Library System, and Orange County Public Schools because residents frequently use these organizations for local public services.
For general assistance, 311 Communications can help residents locate county services and submit certain service requests. The Citizen Resource and Outreach Division provides community information and outreach. The County Mayor's Office and Board of County Commissioners address broader county leadership and policy matters, while the County Administrator's Office coordinates county operations and departments.
Orange County Departments and Public Agencies
| Name | Services | Phone Number |
|---|---|---|
| 311 Communications | General county information, service requests, code-related inquiries, and assistance locating county services. | 311 / (407) 836-3111 |
| Administrative Services Department | County facilities, procurement support, capital projects, real estate, and administrative services. | (407) 836-7396 |
| Animal Services | Animal sheltering, pet adoption, lost and found pets, animal protection, and related services. | (407) 254-9150 |
| Arts and Cultural Affairs | Arts programs, cultural initiatives, public art, and support for cultural activities. | (407) 836-5540 |
| Board of County Commissioners | County legislation, public meetings, policy decisions, budgets, ordinances, and district representation. | (407) 836-7350 |
| Building Safety Division | Building permits, inspections, construction code requirements, and building safety services. | (407) 836-5550 |
| Business Development Division | Business assistance, economic opportunity programs, and support for companies working with county government. | (407) 836-7317 |
| Citizen Resource and Outreach Division | Resident outreach, community engagement, county service information, and assistance connecting with local programs. | (407) 836-6506 |
| Citizens' Commission for Children | Children and family programs, youth service initiatives, program coordination, and community support. | (407) 836-7610 |
| Clerk of Courts | Court records, case filings, court documents, payments, marriage licenses, and other clerk-related court services. | (407) 836-2000 |
| Code Compliance | Code violation complaints, property maintenance concerns, enforcement cases, and compliance information. | (407) 836-3111 |
| Communications Office | County communications, public information, media relations, announcements, and government information. | (407) 836-7370 |
| Community Action Division | Community assistance programs, household support, economic self-sufficiency services, and resident assistance. | (407) 836-9333 |
| Community and Family Services Department | Family assistance, community programs, youth services, housing support, and social service coordination. | (407) 836-7658 |
| Comptroller | County financial records, accounting, audits, official records, and fiscal administration. | (407) 836-5690 |
| Convention Center | Convention facilities, event operations, venue information, and services for meetings and large events. | (407) 685-9800 |
| Corrections Department | Jail operations, inmate custody, booking and release, correctional programs, detention services, and facility administration. | (407) 836-3400 |
| County Administrator's Office | Executive administration, county operations, departmental coordination, and implementation of county policies. | (407) 836-7370 |
| County Mayor's Office | Executive county leadership, policy administration, constituent matters, and coordination of county priorities. | (407) 836-7370 |
| Emergency Medical Services | Emergency medical system coordination, medical response standards, and related emergency care programs. | (407) 836-8960 |
| Employment Center | County employment opportunities, job applications, recruiting information, and employment assistance. | (407) 836-5661 |
| Environmental Protection Division | Environmental protection, permitting, pollution concerns, natural resource protection, and environmental compliance programs. | (407) 836-1400 |
| Fire Rescue Department | Fire suppression, rescue response, emergency medical response, fire prevention, and emergency services. | (407) 836-9000 |
| Florida Department of Health in Orange County | Public health services, immunizations, disease prevention, clinical and nutrition services, environmental health, and community health programs. | (407) 858-1400 |
| Geographic Information Systems (GIS) | County maps, geographic data, mapping tools, property and planning information, and GIS assistance. | (407) 836-8181 |
| Head Start | Early childhood education, school readiness, and family support services for eligible households. | (407) 836-6590 |
| Health Services Department | County health programs, medical services, community health initiatives, and health-related support. | (407) 836-2600 |
| Housing and Community Development Division | Housing assistance, affordable housing programs, community development, and housing-related neighborhood initiatives. | (407) 836-5150 |
| Housing Finance Authority | Affordable and workforce housing financing, first-time homebuyer assistance, and multifamily housing finance programs. | (407) 894-0014 |
| Medical Examiner | Death investigations, medicolegal examinations, cause and manner of death determinations, and related medical examiner services. | (407) 836-9400 |
| Mental Health and Homelessness Division | Mental health initiatives, homelessness programs, community partnerships, service coordination, and related support resources. | (407) 836-7608 |
| Mosquito Control | Mosquito surveillance, treatment, prevention, and response to mosquito-related concerns. | 311 / (407) 836-3111 |
| Neighborhood Services Division | Neighborhood assistance, community improvement programs, resident engagement, and neighborhood support. | (407) 836-4200 |
| Office of Economic, Trade & Tourism Development | Economic development, business growth, trade initiatives, tourism-related development, and economic opportunities. | (407) 836-7370 |
| Office of Emergency Management | Disaster preparedness, emergency planning, response coordination, recovery planning, and public emergency information. | (407) 836-9140 |
| Office of Regional Mobility | Regional transportation planning, mobility initiatives, transportation coordination, and infrastructure planning. | (407) 836-5610 |
| Office on Aging | Programs, information, advocacy, and community support focused on older adults. | (407) 254-9277 |
| Office on Disability | Accessibility information, disability-related assistance, advocacy, and support for residents with disabilities. | (407) 836-6568 |
| Orange County Library System | Library cards, books and digital materials, research resources, public computers, educational programs, and community services. | (407) 835-7323 |
| Orange County Public Schools | Public schools, student enrollment, school information, educational programs, family resources, and district services. | (407) 317-3200 |
| Parks and Recreation Division | County parks, recreation programs, sports facilities, community centers, trails, and recreational activities. | (407) 836-6200 |
| Planning Division | Land-use planning, development planning, growth management, comprehensive planning, and planning application review. | (407) 836-5600 |
| Planning, Environmental and Development Services | Planning, permitting, development review, environmental services, zoning, and growth management. | (407) 836-5312 |
| Procurement Division | County purchasing, solicitations, contracts, vendor registration, procurement processes, and acquisition of goods and services. | (407) 836-5635 |
| Property Appraiser | Property assessments, parcel information, property values, exemptions, and assessment records. | (407) 836-5044 |
| Public Works Department | Roads, drainage, traffic engineering, infrastructure maintenance, and public works projects. | (407) 836-7900 |
| Roads and Drainage Division | Road maintenance, drainage systems, roadway repairs, stormwater infrastructure, and related public works services. | (407) 836-7958 |
| Ryan White Part A Program | Health care support, assistance programs, and related services for eligible residents served through the Ryan White program. | (407) 836-7631 |
| Sheriff's Office | Law enforcement, crime prevention, patrol services, investigations, and public safety assistance. | (407) 254-7000 |
| Solid Waste Division | Residential waste programs, recycling information, solid waste management, and disposal services. | (407) 836-6601 |
| Supervisor of Elections | Voter registration, election administration, voting information, polling information, and election records. | (407) 836-2070 |
| Tax Collector | Property and business tax collection, driver licenses, state IDs, vehicle tags and titles, and other licensing services. | (407) 434-0312 |
| Traffic Engineering Division | Traffic signals, signs, traffic studies, roadway safety, and traffic engineering services. | (407) 836-7890 |
| Utilities Department | Water, wastewater, reclaimed water, solid waste, utility infrastructure, customer service, and related utility services. | (407) 254-9900 |
| Veterans Services | Veterans benefit information, claims assistance, referrals, and support for veterans and eligible family members. | (407) 836-8990 |
| Youth and Family Services Division | Youth programs, family support, intervention services, and community-based assistance for children and families. | (407) 836-7600 |
| Zoning Division | Zoning regulations, land-use questions, zoning verification, development standards, and zoning applications. | (407) 836-3111 |